Let's talk payments: How conversational commerce will shape the way we pay

Let’s talk payments: How conversational commerce will shape the way we pay

Rising consumer demand for efficient and personalised interactions with banks and retailers has led to a surge in the development of digital assistants and chatbots, writes Barclaycard’s managing director of future payments Nick Kerigan and director of future payments Sanjaya Shrestha.

The Mobile Wallet Report, 11 February 2014

The Mobile Wallet Report, 11 February 2014

A Dutch theme park explains why it is an early adopter of Bluetooth beacons, Starbucks’ CEO outlines his mobile payment vision, and Apple’s chief exec signals interest at iPhone maker’s payments opportunity…

The Mobile Wallet Report, 20 December 2013

The Mobile Wallet Report, 20 December 2013

A French beauty brand is to use Hexapay’s ‘meta wallet’ for one-click mobile ordering, Eftpos Australia trials cloud-based mobile payments, and Shell customers can now buy fuel using M-Pesa.

The Mobile Wallet Report, 6 December 2013

The Mobile Wallet Report, 6 December 2013

Fingerprints, voice prints, palm vein patterns, face recognition and iris scans are all now being tested for verifying a consumer’s identity for payments at the point of sale and to protect access to mobile wallets, online commerce, mobile banking applications, individual apps on a device and physical locations. We take an in-depth look at the […]

The Mobile Wallet Report, 11 October 2013

The Mobile Wallet Report, 11 October 2013

Amazon pushes into payments, PayPal details the technology it will be using to enable customers to make payments at Discover merchants, and Loop unveils a mobile payment solution that works with standard magnetic stripe terminals and uses NFC technology to secure users’ card data.

Mobile Wallet Outlook, March 2013

Mobile Wallet Outlook, March 2013

This 21-page edition of The Mobile Wallet Report takes an in-depth look at merchants’ attitudes to mobile payments as well as at how mobile payments may fit into the wider strategic issue facing multi-channel merchants today — “How do we serve our customers in the smartphone era?”

Mobile Wallet Outlook, February 2013

Mobile Wallet Outlook, January/February 2013

In this 20-page edition of The Mobile Wallet Report we examine: Facebook enters the payments market — next step, a mobile wallet? NFC finds a place in the home — the rise of the technology in consumer electronics and appliances; Key moves from around the mobile wallet world; and more…

• Search NFC World for more about 'Amazon'